CollectivePOV ("CollectivePOV," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or work with us, how we use and share it, and the choices you have.
1. Information we collect
Information you provide
When you submit a form (such as a proposal or contact request), book a call, reply to our emails, or chat with us on our site, we collect the details you share — typically your name, email address, phone number, company, and anything you tell us about your business or goals.
Information collected automatically
When you visit our site, we automatically collect limited technical and usage information, including the pages you view, time spent, referring source, and general device/browser information. We use first-party cookies and similar identifiers to recognize returning visitors and understand how our site is used.
Email engagement
If we send you email, we may use standard technologies (such as pixels and tracked links) to see whether a message was opened or a link clicked, so we can gauge interest and follow up appropriately.
On-site chat
If you use the chat assistant on our site, we process the messages you send to answer your questions and connect you with our team. Conversations may be stored and reviewed to improve our service and follow up with you.
2. Cookies & tracking technologies
We use first-party cookies and local storage to operate the site, remember your chat session, and measure engagement. You can control cookies through your browser settings; disabling them may affect some features. We honor unsubscribe and opt-out requests as described below.
3. How we use your information
- Respond to your inquiries and provide the services you request;
- Schedule and manage calls, proposals, and projects;
- Send relevant communications, updates, and (where permitted) marketing;
- Operate, secure, analyze, and improve our website and services;
- Comply with legal obligations and enforce our agreements.
4. How we share information
We do not sell your personal information. We share it only as needed with trusted service providers who help us operate, and where required by law:
- Email & calendar (e.g., Google Workspace) to communicate and schedule meetings;
- Messaging (e.g., Twilio) where SMS is used;
- AI provider (e.g., Anthropic) to power our on-site chat assistant;
- Hosting & infrastructure providers that run our systems;
- Legal/compliance recipients when required by law or to protect our rights.
These providers may only use your information to perform services on our behalf.
5. Email communications & your choices
You can opt out of marketing emails at any time using the unsubscribe link in any message, or by emailing us. We will honor your request promptly. Transactional messages (such as a reply to your inquiry or a meeting confirmation) may still be sent.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. Residents of California (CCPA/CPRA) and the EEA/UK (GDPR) may have additional rights. To exercise any of these, contact us at the address below and we'll respond as required by law.
7. Data retention & security
We keep personal information only as long as needed for the purposes described here or as required by law, then delete or de-identify it. We use reasonable technical and organizational safeguards to protect your information, though no method of transmission or storage is completely secure.
8. Children's privacy
Our site and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
9. Third-party links
Our site may link to third-party websites we don't control. Their privacy practices are governed by their own policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Material changes will be reflected on this page.
11. Contact us
Questions about this policy or your information? Reach us at:
CollectivePOV
621 North Avenue NE, Atlanta, GA 30308
mgmt@collectivepov.com